0%
With millions of visitors passing through the terminals each year, the organization needed to ensure that customers could easily access information around flights and arrivals, plan and navigate a frictionless experiences and get information on the amazing retail and services to enrich their journey.
Clemenger BBDO were engaged as the post-COVID airport closure period began to wind back and visitors once more began to pass through the terminals.
The team have helped the Sydney Airport team in a wide variety of ways since then:
Increasing platform security against cyber attack risk.
Improve technical deployment operations to deliver more efficient updates.
Deliver design, UX and branding improves to uplift the quality of the visitor experience.
Set up a 24/7 support model to ensure round-the-clock support for critical information services.
New scalable serverless architecture improvements.
Facelift and updates to home page and key experience pages.
Delivered a new 3-year roadmap and experience vision.
Improved CI/CD deployment pipeline to speed up deployments and site updates.
